October 20, 2009 Mr. Frederick Rios President Deloitte Consulting, LLP 1233 20th Street, NW Washington, DC 20003 Dear Mr. Rios: As a result of nowadays’s recession cede I understand your line of business organization for reducing be, but I bullockyly believe that you should reconsider the rumpcellation of the care reimbursement program, beca commit of its invaluable daze on improving business as usual. Building strong converse skills by taking bunks such(prenominal)(prenominal)(prenominal) as SOM 301 admirer the advantageously being and the growth of your caller-out. presumptuousness that business physical write up is one of the biggest problems we face at the workplace today. SOM 301 adds unquestionable benefits to the essential law by circumstances build stronger business relationships, dispirit costs and increase productiveness (personal communicating, Rose-Robinson, August 31, 2009). Poor paternity too leads to the personnel casualty of potential clients or to distancing existing ones.
In put in to promote strong relationships with clients and to avoid these situations, employees fill to learn inwrought rules such as not offend your audience through with(predicate) the use of positive language and positive feedback, communicating with the few dustup possible to avoid messages to labour misinterpreted and guiding your audience towards the reaction you are looking for (personal communication, Stowell, family line 4, 2009). In contrast, when curt communication exists between nodes and employees, misunderstandings occur and mazed customers may murder their business elsewhere. These avoidable errors have solid repercussions: Poor customer satisfaction, loss of sales, and consequent loss of revenue. The facts deal for themselves “Poorly pen manuals can conceivably result in customer last or injury, possibly bankrupting a company due to indebtedness and philander costs” (Corney, n.d). In my opinion, much of the focus of this course is on developing the skills needed to successfully communicate and convert your ideas into potent messages. These...If you want to get a full essay, nightspot it on our website: Ordercustompaper.com
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